Legal notice
Company Information
MASIA operates as a sole proprietorship based in Portugal. Our products, including handcrafted candles, are created with sustainable and natural materials and sold across Europe. We are committed to ethical business practices, ensuring that all products comply with European Union standards for safety and environmental protection.
Intellectual Property
All content on this website, including but not limited to product designs, images, graphics, logos, and text, are the exclusive property of MASIA unless otherwise noted. Unauthorized use or reproduction of any content without prior written permission is strictly prohibited.
Liability
MASIA will not be held liable for any direct or indirect damage resulting from the use of this website or products purchased through this website. While we ensure the highest quality standards for our products, it is the customer’s responsibility to follow all product usage instructions provided on the website and packaging, particularly regarding candle safety and maintenance.
Environmental Commitment
MASIA is dedicated to sustainability and reducing environmental impact. All products are made from natural, eco-friendly materials, and our packaging is recyclable. We comply with all applicable EU environmental regulations and standards, including waste management and sustainable sourcing.
Privacy Policy
For details regarding how we collect, store, and process your personal data, please refer to our Privacy Policy.
Dispute Resolution
In accordance with EU Regulation No. 524/2013 on online dispute resolution, consumers have the right to settle disputes related to online purchases through the Online Dispute Resolution (ODR) platform, accessible at: [ODR Platform URL].
Governing Law
This Legal Notice and all contracts of sale are governed by the laws of Portugal and applicable EU laws.
Contact Us
For any legal inquiries or further information, please contact us at info@masiacandles.com